Operations category
Operations playbooks.
Cash flow, pricing, hiring, and growth playbooks for small trade businesses. No MBA jargon, no aspirational metrics.
2 posts in this category.
- Operations
7 proven ways to grow an HVAC business (without burning out).
Seven levers an HVAC owner can pull to add revenue without adding hours. Local SEO, review programs, smarter pricing, deliberate hiring, and the operational habits that compound. Written for owner-operators and crews up to 10.
Jordan Chen10 min read - Operations
How to calculate cash flow for a small service business.
Cash flow is what is left after the money you collected this month minus the money you spent. Most service businesses miscount by confusing revenue with cash and forgetting outstanding AR. Here is the simple formula, a real worked example, and the three habits that fix cash flow without an accountant.
Jordan Chen7 min read
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